Terms of service

Terms of Service

Welcome to Emenaura. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

General

By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian. These Terms apply to all visitors, customers, and users of the website.

Products & Pricing

All products displayed on our website are subject to availability and may be discontinued at any time without notice. Product descriptions, images, and prices are provided to the best of our ability. Please note that minor variations in colour, appearance, or fabric texture may occur due to the nature of handcrafted and natural textiles, as well as differences in screen displays.

Prices are subject to change without prior notice. All prices are displayed in Indian Rupees (INR).

Orders

You agree to provide accurate, complete, and current information when placing an order. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, stock unavailability, or unauthorised transactions. In such cases, any payment made will be refunded promptly.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Any misuse of the website, including fraudulent activity or unauthorised access, may result in immediate termination of your access.

Intellectual Property

All content on this website — including text, images, logos, designs, and product photography — is the property of Emenaura and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without our prior written permission.

Any reviews, photos, or content submitted by customers to Emenaura may be used by us for marketing and promotional purposes, with due credit where applicable.

Prohibited Use

You agree not to use this website to:

  • Engage in any unlawful, fraudulent, or harmful activity
  • Transmit spam, viruses, or malicious code
  • Attempt to gain unauthorised access to any part of the website
  • Resell our products without prior written authorisation from Emenaura

Limitation of Liability

We are not responsible for delays or failures caused by events beyond our reasonable control, including courier delays, technical issues, natural disasters, or government actions. Our liability is limited to the value of the order placed.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

Contact Us

For any questions or concerns regarding these Terms, please contact us at care@emenaura.com.